Privacy policy

Privacy Policy
Effective Date: 02 Jan 2022

Last Updated: 20 May 2025

Welcome to the Clin-Ops Academy website. We are committed to safeguarding your privacy while providing a personalized and valuable service. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable Canadian privacy laws and regulations.

1. Information We Collect
Clin-Ops Academy collects personal information solely for the purpose of enhancing our training services, improving user experience, and facilitating effective communication with our participants.

We may collect the following data:

·         Name and contact information (email, phone number)

·         Professional background, job title, and employer (if applicable)

·         Payment information for course enrollment

·         Website usage data (e.g. browser type, pages visited)

·         Communications with us (emails, support messages)

2. How We Use Your Information
We collect and use your information to:

·         Provide access to your course materials and manage your enrollment

·         Personalize your learning experience

·         Send updates about course content or your progress

·         Respond to inquiries or support requests

·         Analyze and improve our services

By enrolling in our courses or engaging with our website, you consent to the collection and use of your information as outlined in this policy.

3. Data Security
We implement industry-standard security practices to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and strict internal protocols. Please note: While we do our best to protect your data, no method of internet transmission or electronic storage is 100% secure.

4. Sharing and Disclosure
Clin-Ops Academy does not sell or trade your personal information to outside parties. We may share data only with trusted service providers (e.g. learning platforms, payment processors) who assist in delivering our services and who agree to maintain the confidentiality and integrity of your data.

5. Your Rights and Choices
You have the right to:

·         Request access to the personal data we hold about you

·         Request correction of inaccurate or outdated information

·         Withdraw consent or opt out of marketing communications

·         Request deletion of your account or personal data, where applicable

Please email [email protected] for any such requests.

6. Cookies and Website Analytics
Our website may use cookies to enhance functionality and user experience. These may track user behavior (e.g., page visits, clicks) but do not collect personally identifiable information unless you submit it voluntarily.

7. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any amendments will be posted on this page, with a revised “Effective Date.” We encourage you to review this policy regularly to stay informed about how we protect your information.

8. Contact Us
If you have any questions or concerns regarding your privacy or this policy, please contact us at:

📧 Email: [email protected]

📍 Business Name: Clin-Ops Academy

📍 Location: Ontario, Canada]